About
Empowering the community
Tenetech is a financial technology company offering digital banking services in South Africa. Through innovative yet simple solutions, we aim to empower communities by providing services that are both accessible and impactful. With zero monthly bank
charges, essential value-added services, and cashback rewards programs, we envision the future of banking as customer-centric, community-driven, and digitally inclusive. Our solutions are designed to serve both individuals and businesses, making banking a seamless and rewarding experience.
Core values
These refined core values encapsulate the heart of Tenetech’s mission and vision, underscoring the critical importance of accessibility, innovation, community empowerment, and unwavering integrity. They reflect our commitment to driving financial inclusion, fostering technological advancements, and building a trusted, supportive ecosystem for all our users. These principles guide every decision we make, ensuring that Tenetech remains a catalyst for positive change and a leader in the fintech industry.
Accessibility
We’re dedicated to ensuring that everyone has equal access to affordable and convenient services, regardless of their income or location. We believe that financial inclusion is a fundamental right, and we’re committed to breaking down barriers to create a more equitable society.
Community
We’re committed to creating a vibrant, inclusive community that thrives on mutual support and social responsibility. We believe in giving back to the communities we serve, fostering a sense of belonging and empowering individuals to make a positive impact.
Compliance
We’re steadfast in our commitment to upholding the highest regulatory standards, ensuring our customers’ trust and confidence in our services. We prioritize transparency, accountability, and integrity in everything we do, guaranteeing a secure and reliable experience for all.
Credibility
We understand that trust is earned, and we’re dedicated to delivering on our promises, being accountable for our actions, and maintaining a reputation for excellence. By consistently meeting and exceeding our customers’ expectations, we build strong, lasting relationships founded on credibility, reliability, and a commitment to exceptional service.
Customization
We believe in tailoring our services to meet the unique needs and
preferences of our customers, providing personalized solutions that make a real
difference.
Convenience
Providing our customers with a hassle-free experience. We strive to make our services easily accessible and user-friendly, saving our customers valuable time and effort. By streamlining our processes and leveraging innovative solutions, we ensure that our customers can quickly and easily access the services they need, whenever and wherever they need them.
Innovation
We’re passionate about staying at the forefront of technological advancements, leveraging the latest innovations to transform our services and deliver exceptional value to our customers. By continuously investing in research and development, we’re able to harness the power of technology to make our services faster, easier, and more efficient, ultimately enhancing the overall customer experience.
Integrity
We’re committed to operating with the utmost honesty, transparency, and integrity in all our interactions. We uphold the highest standards of ethical conduct, ensuring that our actions and decisions are guided by a strong moral compass. By doing so, we foster a culture of trust, accountability, and respect, both within our organization and with our valued customers.
Reliability
We’re dedicated to providing consistent, high-quality services that our
customers can rely on, whenever and wherever they need them.
Secure and Efficient Business Operations
Users Served
Join our thriving community of satisfied customers across South
Africa, benefiting from our innovative financial solutions
Uptime
Experience reliable, always-on financial services you can count on, ensuring your business never misses a beat.
Financial Products
Access a comprehensive suite of solutions tailored to your unique
business needs, from payment processing to financial management tools.
Support
Enjoy round-the-clock assistance from our dedicated team, ensuring you have the support you need, when you need it.
Multi-Layered Fraud Prevention
1. Facial Recognition
Pass a liveness check as per KYC regulations, ensuring the highest level of account security.
2. Identity Verification
Verify your South African Identity against Home Affairs records for KYC compliance
3. Secure Authentication
Create a unique password and 4-digit passcode to authorize every transaction
4. OTP Verification
Use One Time Pins for an additional layer of security on all transactions.
5. Device ID
Link your device to your Tenetech profile to mitigate the risk of fraudulent activity.
Policy
FICA
Fraud Awareness
Security and Data Privacy